Privacy policy

This Privacy Policy is Good Sammy Enterprises’s official online privacy policy and it applies to all personal information collected by Good Sammy Enterprises. In this policy we explain how and why we collect your personal information, how we use it, and what controls you have over our use of it.

This Privacy Policy should be read in conjunction with any other terms and conditions provided to you.

Good Sammy Enterprises is committed to complying with Australian Commonwealth legislation, The Privacy Act 1988, governing privacy of personal information by businesses and to protecting and safeguarding your privacy when you deal with us.

Collection of information

Some information provided to us by clients, customers, contractors and other third parties might be considered private or personal. Without these details we would not be able to carry on our business and provide our services to you. We will only collect such personal information if it is necessary for one of our functions or activities.

In particular, personal information is collected from people in the following situations by Good Sammy Enterprises:

If you contact Good Sammy Enterprises, we may keep a record of that correspondence.
When you submit your e-mail address and other personal details to our website mailing list.
When you purchase goods or services from our website.

At or before the time the personal information is collected by us we will take reasonable steps to ensure that you are made aware of who we are, the fact that you are able to gain access to the information held about you, the purpose of the collection, the type(s) of organisations to which we usually disclose the information collected about you, any laws requiring the collection of the information and the main consequences for you if all or part of the information is not collected.

Use of information collected and disclosure of your personal information to others

We may use or disclose personal information held about an individual for the primary purpose for which it is collected (e.g. provision of our services, including administration of our services or transactions of goods and services, notification to you about changes to our services, record-keeping following termination of our services to you and technical maintenance).

We may also use such information for a purpose related to the primary purpose of collection and where it would reasonably be expected by you that we would use the information in such a way. This information is only disclosed to persons outside our business in the circumstances set out in this policy or as otherwise notified to you at the time of collection of the information.

In addition we are permitted to use or disclose personal information held about you:

Where you have consented to the use or disclosure;
Where we reasonably believe that the use or disclosure is necessary to lessen or prevent a serious, immediate threat to someone’s health or safety or the public’s health or safety;
Where we reasonably suspect that unlawful activity has been, is being or may be engaged in and the use or disclosure is a necessary part of our investigation or in reporting the matter to the relevant authorities;
Where such use or disclosure is required under or authorised by law (for example, to comply with a subpoena, a warrant or other order of a court or legal process);
Where we reasonably believe that the use or disclosure is reasonably necessary for prevention, investigation, prosecution and punishment of crimes or wrongdoings or the preparation for, conduct of, proceedings before any court or tribunal or the implementation of the orders of a court or tribunal by or on behalf of an enforcement body.

We use third party software providers to help us conduct our business. We have included links below to the privacy policies of some of these third parties.

Under no circumstances will Good Sammy Enterprises sell or receive payment for licensing or disclosing your personal information.

Sharing your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use this Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

Behavioural advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising by using the links below:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/

Loyalty Program

When you participate in our digital loyalty program, the Good Club, we collect certain personal information to enhance your customer experience and provide you with tailored rewards. When you join our loyalty program we may collect:

Your contact information, including phone number and email address
Your name
Location and time of when you shopped
Products you purchase
Amount you spend

We may also use this information to send you information on our sales or offers.

Links

Our website may contain links to other web sites and those third party web sites may collect personal information about you. We are not responsible for the privacy practices of other businesses or the content of web sites that are linked to our web site. Good Sammy Enterprises encourages users to be aware when they leave the site and to read the privacy statements of each and every web site that collects personally identifiable information.

Security and storage

Good Sammy Enterprises places a great importance on the security of all information associated with our customers, clients and contractors. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control.

Personal information is de-identified or destroyed securely when no longer required by us.

Good Sammy Enterprises retains the information you provide to us including possibly your contact and credit card details to enable us to verify transactions and customer details and to retain adequate records for legal and accounting purposes. This information is held on secure servers in controlled facilities.

Information stored within our computer systems can only be accessed by those entrusted with authority and computer network password sanctions.

No data transmission over the Internet can be guaranteed to be 100 per cent secure. As a result, while we strive to protect user’s personal information, Good Sammy Enterprises cannot ensure or warrant the security of any information transmitted to it or from its online products or services, and users do so at their own risk. Once Good Sammy Enterprises receives your transmission, it makes every effort to ensure its security on its systems.

Ultimately, you are solely responsible for keeping your passwords and/or account information secret. You should be careful and responsible whenever you are online.

Access to and correction of personal information

Good Sammy Enterprises is committed to maintaining accurate, timely, relevant and appropriate information about our customers, clients and website users.

So long as your request for your personal information is in accordance with the Australian Privacy Principles, then we will give you access to that information.

Inaccurate information will be corrected upon receiving advice to this effect from you. To ensure confidentiality, details of your personal information will be passed on to you only if we are satisfied that the information relates to you. Contact our Privacy Officer by email at [email protected] to request a copy of or change to your personal information.

If we refuse to provide you with access or correct the personal information held about you by us, then we will provide reasons for such refusal.

How to provide feedback or make a complaint

If you have any questions about this Privacy Policy, if you wish to update or request access to information we hold about you, or if you wish to make a complaint about our collection, use or disclosure of your personal information, email [email protected] or by using our online feedback form.

If you raise a complaint we will investigate your complaint and attempt to resolve any breach that might have occurred in relation to the collection, use or destruction of personal information held by us about you in accordance with the Privacy Act 1988 (cth). If you are not satisfied with the outcome or our response to your complaint you may have the right to make a complaint to the Office of the Australian Information Commission at oaic.gov.au.

Transfer of information overseas

Pursuant to the Australian Privacy Principles we may transfer personal information we have collected about you to someone other than you in a foreign country only if such transfer is permitted by the Australian Privacy Principles.

Cookies

Good Sammy Enterprises collects information from the site using “IP files”.

When you visit Good Sammy Enterprises site to read, browse or download information, our system will record/log your IP address (the address which identifies your computer on the internet and which is automatically recognised by our web server), date and time of your visit to our site, the pages viewed and any information downloaded. This information will only be used for the purpose of site analysis and to help us offer you improved online service. We may automatically collect non-personal information about you such as the type of Internet browsers you use or the site from which you linked to our Web Sites. You cannot be identified from this information and it is only used to assist us in providing an effective service on our Web Sites.

Changes to Privacy Policy

If Good Sammy Enterprises decides to change its Privacy Policy, it will post changes on this Privacy Policy page so that users are always aware of what information is collected, how it is used and the way in which information may be disclosed. As a result, please remember to refer back to this Privacy Policy regularly to review any amendments.

Contacting us

If you require further information regarding our Privacy Policy, please contact us.

Should you wish to read more information on privacy legislation or the Australian Privacy Principles we recommend that you visit the Federal Privacy Commissioner’s website at www.privacy.gov.au

Acceptance

You accept that your use of this site includes your acceptance of this Privacy Policy and the Legal Information.